**1. Cancellation Policy Overview**

At SAN Vacations, we understand that plans can change, and unforeseen circumstances can arise. This Trip Cancellation Policy outlines the terms and conditions related to cancelling your trip booking with us. Please read this policy carefully before making a reservation with SAN Vacations.

**2. Cancellation Fees**

2.1. **Standard Cancellation Fees**: The cancellation fees depend on the timing of your cancellation relative to your trip's departure date. The following schedule applies:

- **More than [X] days before departure**: [Percentage]% of the total trip cost will be charged as a cancellation fee.
- **Between [X] and [Y] days before departure**: [Percentage]% of the total trip cost will be charged as a cancellation fee.
- **Less than [Y] days before departure**: [Percentage]% of the total trip cost will be charged as a cancellation fee.

2.2. **Special Cancellation Conditions**: For certain trips or during peak seasons, special cancellation conditions may apply. These will be clearly communicated to you during the booking process.

**3. Cancellation Process**

3.1. **Notification**: To cancel your trip, you must notify SAN Vacations in writing by email or through our designated cancellation form on our website.

3.2. **Effective Date of Cancellation**: Your cancellation is effective from the date we receive your written notification.

**4. Refunds**

4.1. **Refund Processing**: Once we receive your cancellation request and it is approved, we will process your refund as soon as possible. The refund amount will be the total trip cost minus the applicable cancellation fee.

4.2. **Refund Timeframe**: Please allow [ 14 ] business days for the refund to be processed, and note that the time it takes for the funds to appear in your account may vary depending on your payment method and financial institution.

**5. Trip Changes by SAN Vacations**

5.1. **Cancellation by SAN Vacations**: In the rare event that SAN Vacations must cancel a trip due to unforeseen circumstances or reasons beyond our control, we will offer you the option to reschedule your trip, receive a full refund, or select an alternative trip, if available.

**6. Travel Insurance**

6.1. **Recommended Travel Insurance**: SAN Vacations strongly recommends that all travellers purchase comprehensive travel insurance to protect against unexpected cancellations, delays, medical emergencies, and other unforeseen events. Travel insurance is available through various providers and is not included in the trip cost.

**7. Contact Us**

If you have any questions, concerns, or need assistance with cancelling your trip, please contact our customer support team at info@sanvacations.com.